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Privacy Policy

1. Introduction

Welcome to Captain Clean India Pvt Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.captainclean.in), contact us via WhatsApp, or avail of our services.

2. Information We Collect

We may collect the following types of personal data: • Personal Details: Name, phone number, email address, and residential or business address when you make an inquiry or book a service. • Payment Information: If you make payments online, we may collect transaction details, but we do not store sensitive payment data. • Communication Data: Messages, emails, and feedback you send to us. • Technical Data: Your IP address, browser type, and cookies when you visit our website.

3. How We Use Your Information

We use your personal data for the following purposes: • To process service bookings and provide our facility management and cleaning services. • To send service confirmations, reminders, and updates. • To improve customer experience through feedback and surveys. • To send promotional offers and discounts (only if you opt-in). • To comply with legal and regulatory requirements.

4. Data Protection & Security

• We take strict security measures to protect your data from unauthorized access, alteration, or disclosure. • Payment transactions are processed securely through trusted third-party providers. • Your personal data is never sold, rented, or shared with third parties for marketing purposes.

5. Sharing of Information

We may share your information with: • Authorized service providers (only for fulfilling service requests). • Legal authorities if required for compliance with law or legal obligations. • Marketing partners (only if you have provided consent for promotional communication).

6. Cookies & Tracking Technologies

• Our website may use cookies to enhance user experience. • You can disable cookies in your browser settings, but it may affect website functionality.

7. Your Rights & Choices

• You can request to access, modify, or delete your personal data at any time. • You can opt-out of marketing messages by unsubscribing via email or WhatsApp. • If you wish to deactivate your account or data, contact us at info@captainclean.in.

8. Changes to this Privacy Policy

Captain Clean reserves the right to modify this policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

9.Contact Us

For any questions, service inquiries, or complaints, you can reach us at:
📞 8007504567 / 9225079995
📩 captaincleanindia@captainclean.in
🌐 www.captainclean.in